APAC leader in GenAI driven Customer Service and
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Empower Your Brand's Identity with Set Sail AI's Exclusive Solutions

At Set Sail A.I., we lead the way in transforming the customer service industry with the latest AI workforce available. Our acclaimed solutions are crafted to empower businesses to deliver exceptional customer service instantly, personalized, in multiple languages, and across various channels.
Our Mission and Values
Our Mission is to empower business with cutting-edge LLM agents, offering scalable solutions that solve real problems and promote sustainable growth.

Our History

2015 - Set Sail A.I. Founded

Set Sail A.I. is founded in Hong Kong by Sunny Wong and Jovian Ling who develop the no code customer service automation platform.

2016 - HKMA Recognition

Set Sail A.I. was selected as one of the five Hong Kong Success Stories at the Hong Kong Fintech Community Conference 2016 by HKMA.

2017 - ITF Recognition

Awarded three-year funding from the Technology Start-up Support Scheme for Universities (TSSSU), under the Innovation and Technology Fund (ITF) Cyberport Incubation Programme 2017.

2018 -  AppWorks Recognition

Set Sail A.I. was selected AppWorks Accelerator Programme 2018

2019 - Sia Partners Recognition

Sia Partners 2019 API ficator Challenger Winner

2020 - BUD Fund

Dedicated Fund on Branding, Upgrading and Domestic Sales – China, Taiwan, Vietnam, and Thailand expansion

2021 - Deloitte Recognition

Technology Fast Award Winner - 2021 Deloitte Hong Kong Technology Fast Program

2022 - HKACE Recognition

Gold Award for HKACE Customer Service Excellence Award 2021 – Smart Service Award

2023 - Launched 1st digital human

Virtual Assistant powered by Generative AI in mass railway transit in Hong Kong

Introducing our Leadership Team

Our Leadership Team comprises entrepreneurs and industry experts, combining a wealth of skills and experience.

Smoothen business communication

We have empowered 5000+ clients globally including MNCs, listed companies, education institutions, government bodies, and many more to streamline sales, marketing, and support workflows across messaging channels. Every month, we facilitate the processing of more than 57 million messages.

Join our dynamic team

SleekFlow is located in Singapore, Hong Kong, Malaysia, Indonesia, Brazil, and the UAE. We extend our warmest invitations to talents who excel in their expertise to get on board and realize our shared visions.

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@ SetSail AI 2024