Your Premier GenAI Partner for Insurance Services
Revolutionizing Client
Deliver top-tier service experiences for clients worldwide, across all platforms and languages, with pre-trained AI Agents.
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Who’s using Set Sail AI solutions?
5X
Higher Response Rate Compared to Email
20%
Increase in Promotion Effectiveness
75%
Broadcast message read rate
Well Link Insurance Group utilizes Set Sail's GenAI  solution to respond to clients' insurance application, policy inquiries, insurance products, and claims. The chatbot provides 24/7 customer support, improves response times and streamlines the claims process.
About Well Link Insurance Group
Well Link Insurance Group, a leading insurance provider in Hong Kong, excels in offering comprehensive life insurance, health coverage, and wealth management solutions with exceptional customer service and innovative technology.
Company size: 1000+ Staff
Industry: Utilities
Comments from Well Link Insurance and BOC Life team
"Set Sail AI has transformed our insurance company's customer support by providing personalized and efficient assistance to our policyholders. GenAI's intelligent agent offers 24/7 customer service support, accesses the company's database for accurate information, and streamlines the claims process, enhancing overall customer experience." - Well Link Insurance Team
“Set Sail AI delivers essential technical support for our advanced customer service model. Their deep expertise and innovative AI applications enhance value, enabling us to offer more efficient and effective customer service in the insurance sector.” - BOC Life team

The GenAI Agents from Set Sail AI

The GenAI Agents from Set Sail AI provide round-the-clock customer service via phone and in forms of digital human. They are proficient in over 100 languages, equipped with LLM, NLP and proprietary DKR technology to assist customers effectively.

Boosting businesses with the help of expertly streamlined operations and optimal processes

Our Gen A.I. Highlight

Low Hallucination Rate

For using just Chatgpt 3.5/ 4, analysts estimated that chatbots hallucinate as much as 27% of the time, with factual errors present in 46% of their responses.

Make your own knowledge base with dynamic KB

Proprietary Dynamic Knowledge Retrieval model (DKR), that can read from a wide range of data sources and extract Information from Websites in Real-time.

Support integration with CRM/ Case Management System

Powerful integrations of GenAI Agents with other leading software.                                           

Sucess Case: ZhongAn Insurance

Set Sail AI solutions address key challenges in the insurance sector such as claims processing, fraud detection, and risk management.
We highly recommend Set Sail AI who are looking to stay ahead of the competition and provide top-notch customer service while mitigating risks.

Advanced GenAI capabilities designed for Insurance

Policy
Inquiries
Claims
Processing
Premium
Payments
Proactive
Notifications
Branch
Navigation
Personalized
Policy Advice
New Insurance
Products
Membership
Programs
Redirect to
Live Support
Risk
Assessment