No-code platform to build your GenAI agents for Customer Services and Sales.
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Winner
Digital Transformation of the Year by Business Govirtual 2024
Winner
Excellence in Innovation at the HKMA Awards 2024
Winner
Smart Business Award at Hong Kong ICT Awards 2024
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Lowest Hallucination Rate
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Automation Achieved
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Faster Response Time

GenAI Solutions to redefine your business possibilities

Solutions

Customer Service

Kiosk AI

Hyper-realistic Digital Human kiosks for retail locations or public spaces.

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Retail

GenAI Sales Agents

Deploy WhatsApp / WeChat / Website GenAI Sales to recommend products and perform transactions 24X7 for your brands.

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Your Inbox

GenAI Email Supervisor

AI Supervisor to handle all incoming emails for your organizations.

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Your Hotline

GenAI Voice Agents

Voice-enabled GenAI Agents to handle voice calls for your call center.

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Industry-leading GenAI Agents with the lowest hallucination rates and best-in-class enterprise security.

Highest Factual Accuracy
Provide answers based on company approved knowledge base.
Enterprise Grade Security
On-premises infrastructure with 100% control over data storage and processing.
Over 80+ Languages Supported
GenAI agents can chat naturally in over 80 languages based on knowledge base of a single language.
Personalized Conversation
Perform personalized multi-turn conversations with customers.
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Empower your GenAI Agents with superhuman capabilities with Comprehensive Integrations.

Powerful Integrations
Connect the GenAI Agents with 3rd-party enterprise software in CRM, CDP, ERP, Data Analytics to perform meaningful services.
Low-Code GenAI Platform
Self-serviced “drag-and -drop” platform for business users to create and modify the workflows of the GenAI Agents.
90% Reduction in AI Training Time
Proprietary Dynamic Knowledge Retrieval (“DKR”) model to train GenAI Agents using dynamic knowledge such as websites or database tables.
Multi-Model LLM
Supports various Large Language Models to achieve the best performance for your unique business case.
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Scale up the GenAI Agents across various customer touchpoints, including omnichannel and kiosks.   

Digital Human Kiosk
Greet your visitors with a 1-to-1-sized digital human kiosk who can provide customer service, way-finding, and product recommendations.
Omni-channel Support
Scale your GenAI agents to work in all social media channels, such as WhatsApp, WeChat, Instagram, LINE and Facebook. 
Voice Automation for Call Center
Automate call center workflows and inquiry handling with voice-based GenAI agents who can speak naturally with callers to resolve their inquiries 24X7.  
Human-AI CoPilot
GenAI Agents can work alongside human agents in customer services in chat and voice, enabling the solutions to handle 100% of the inquiries.
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Trusted by over 200 global enterprises to use Set Sail AI in automating over 150 million customer inquiries every year.

Why choose Set Sail AI solutions

First Feature

Trust in an ISO27001 &  GDPR certified business solution

Second Feature

Hear from our delighted customers on G2

Third Feature

Read about how we're making waves in the press

Third Feature

Discover our award-winning team and innovations

Customer Success Stories

Digital Human GenAI Kiosk
"Virtual Ambassador" AI Tracy is an innovative AI Kiosk at Quarry Bay and Kai Tak MTR stations.
5X
Higher Response Rate Compared to Email
20%
Increase in Promotion Effectiveness
75%
Broadcast message read rate
100,000
Digital Human Kiosk Number of Customers Served Daily
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AI Tools: Enhancing Business Services
AI tools are enhancing business services across various sectors, improving customer experiences and operational efficiency.
30X
AI in Hospitality
100%
AI in Tourism
500,000
AI in IT
6X
AI in Retail
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The Role of AI in Modern Business
AI tools are essential for modern businesses, enhancing service delivery and customer satisfaction across various sectors.
45
AI in Hospitality
67%
AI in Tourism
300X
AI in IT
50,000
AI in Retail
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AI Tools: A Game Changer for Service Industries
AI tools are revolutionizing service industries by enhancing customer experiences and operational efficiency.
300X
Faster Response Time
100%
Automation Achieved
89+
Partners
100,000
Customer Growth
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Team of ServicePrivacy Policy
@ SetSail AI 2024